CREATING POWER BRANDS WITHOUT ADVERTISING
CREATING POWER BRANDS WITHOUT ADVERTISING
There
is a myth especially among marketing managers that size and scale is
only possible with mass advertising and starting small gives one a slow
and directionless start in a jungle of consumer products. I herewith
present a case where such myths have been busted and offer a handful of
cases and some strategy to make things happen for smaller players.
Do not
be afraid to eschew what’s expected in the marketing world, and take
the road less fearlessly flown to create a truly one-of-a-kind customer
experience.
Strategic Options :
With
the onset of the digital age, the world has become flat and hierarchies
across organizations is increasingly ceasing to exist. Various tools
and techniques can be attempted by start ups and small players.
In
the digital world writing incisive guest content can be a powerful way
of displaying your thought leadership in the name of a brand. Such
effort requires a fair degree of homework and lateral thinking to make
your content stand out.
Simultaneously info graphics is a great way of making content go viral and can create good image for a brand.
Assuming
you are a brand or a retail outlet you can get into partnerships with
local channel partners to raise funds to sponsor local festivals,
events, sports or recognizing students who have displayed excellent
performance.
You
could also have influential friends whose network you can leverage for
side promotion of your products without any conflict of interest.
There
is also a way to print your brand name on freebies and toys and give it
away to the target audience who could also be children during
Fairs and Carnivals.
Coming
back to websites, brands focusing on photogrphs can focus on Instagram
and Pinterest , while Twitter is a good B2B driver. The essential idea
is to figure out where your target audience is based and work towards
triggering their interest on a continuous basis.
Key considerations and Case Studies :
1. Always create transparency and engage with your customers
A
live example among many others are the Krispy Kreme doughnuts where
there are hugely visible windows to make the operations transparent to
all. The doughnut makers are specially trained in doughnut making ,
customer service and marketing.
2. Keep supply chain drivers under control and provide best value to consumers
Efficient
procuring and that also directly from the key source of production
provides an incredible edge to the brand owner. A case in point is the
Sriracha sauce which the owner refuses to advertise but refuses to cut
costs by procuring from cheaper sources. The product already sells 20
million bottles without any form of advertising.
Newby
teas has earned a premium by taking good care of its tea instead of
splurging billions in advertising. In its factory in Kolkata, India it
has a unique preservation facility with state of the art air
purifications systems, temperature control and humidity control systems
because different teas from different climates require different
temperature controls. The biggest enemy of tea is heat ,humidity, and contamination.All these concerns are addressed in its facility. Today,
49% of the tea company is owned by the N Sethia foundation, a
UK-registered charity founded in 1995. It supports international
projects in the areas of education, medical research, disaster relief
and hunger prevention, as well as autism support groups in the UK.
3. While providing value for money products do not hesitate to offer Super Premium Products
Costco
recently offered Louis XIII Cognac for $2995.00 per bottle. They sell
prime beef, $100 bottles of wine and luxury electronics. Too often,
operators assume that purchasing decisions are primarily price driven.
While some clients are certainly price sensitive, operators should not
hesitate to offer premium micro-roasted coffee, high end ice dispensers,
custom logo cups and eclectic tea selections. Your clients need to take
care of their employees. Give them the opportunity to do so – before your competition steps in and fills the void
4. Leverage third parties for Validation
Brands
that leverage influential third parties like the media, celebrities,
and athletes have found the "validation" more effective than
advertising. A few industries that do this extremely well include
apparel, fashion, and retail. These brands all deserve honorable mention
for their success with strategic marketing partnerships, PR, and
product placement as a core component for growth: Abercrombie &
Fitch,Cotton On, Goyard, Maison Martin Margiela, Manolo Blahnik, The
Body Shop, and Uniqlo.
Makaibari
tea in India had its boutique designer tea gifted by the Prime Minister
of India to the Queen in Buckingham Palace. The Prime Minister’s tweet offered a few million views and earned much awareness and respect for the Makaibari brand. Zara mastered the art of influencer marketing. The Duchess of Cambridge gave the brand a huge international boost when she wore a dress of theirs the day after her wedding to Prince William.
5. Use technology and create a sense of urgency
Zara built
an empire based on their reputation as a company whose technology and
automation allows them to analyze trends and consumer feedback to get
fashion from the runway to the racks in a matter of days.
First, they target men, women, and children in highly populated cities.
Second, they produce cheap, fashionable clothing, with a high attention to detail.
Thirdly, they only produce a limited number of each piece to create a sense of urgency among their consumers.
Conclusion : Realizing
your dream is only a matter of choice and thinking on your feet. Brands
get created through intrinsic product development , smart sourcing ,
problem solving , customer engagement and appropriate influencer
marketing.
In
case you have been involved in a similar brand building experience,
please do share your learnings through the journey so that the relevant
ecosystem can benefit from it.
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